FTX buyer seeks lend a hand after incorrect deposit allegedly leads to $1M in charges

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A Crypto hodler is outraged after allegedly copping a $954,135 charge from centralized alternate FTX. The dealer claims the cost was once charged over a incorrect deposit they imagine was once the alternate’s fault.

On Oct. 6, the Rekt Blog printed screenshots of correspondence that recommend the issues started when the client deposited round $6.3 million in USDP, the stablecoin token for DeFi borrowing platform Unit Protocol, in past due September.

Unfortunately, the Paxos stablecoin has additionally rebranded to USDP and the alternate modified the PAX ticker to USDP in past due August. So the consumer it seems that deposited $6.3 million of unsupported USDP tokens into the alternate’s cope with for the Paxos stablecoin.

This is a customer support announcement.

Will FTX please agree to their very own phrases and stipulations?

An unsatisfied @ftx_app consumer got here to us for lend a hand when they had been overcharged ~$954,135 in charges.

Is this how @SBF_FTX were given into @Forbes?https://t.co/DJ1jnxaBh6

— rekt (@RektHQ) October 6, 2021

FTX compensated the consumer for the incorrect deposit through returning round $5.4 million in stablecoins however deducted a fifteen% charge. The disgruntled consumer fired again:

“You have deducted greater than $1m off my preliminary deposit quantity. This does now not align for your “Wrong Address or Chain” coverage. I didn’t intentionally deposit USDP for your FTX alternate, I used to be misled. I need to attraction please.”

Rekt reported that FTX didn’t abide through its personal phrases and stipulations which state a charge as much as 5% shall be charged in such cases.

However, when Cointelegraph checked, the stipulations these days state that at least 5% could also be levied if the alternate has to get better deposits to unsuitable addresses.

Related: FTX smashes Crypto investment report with $900M elevate to turn out to be alternate decacorn

Rekt mentioned it had verified the deposits at the Blockchain and contacted FTX for remark however had now not won a reaction. It known as at the alternate to rectify the issue.

“As decentralized exchanges develop in recognition, agree with turns into probably the most treasured function {that a} CEX can be offering. In this situation, FTX has damaged that agree with, they usually should now take motion to mend it.”

The claims had been additionally posted at the FTX Official subreddit however were deleted past due final month. One respondent to Rekt’s tweet claimed he had posted the weblog within the FTX Telegram team and were given banned in an instant.

Cointelegraph has contacted FTX for remark. There were no reaction on the time of writing.

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